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“Everything was great...punctuality, professionalism, explanation of what was being done, cleanup."

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“As Steve is in demand, there was a wait for the appointment for an evaluation. When he had a schedule conflict come up, his communication was good and the appointment was rescheduled to a mutually convenient time later that day. Steve arrived within the 2 hour window and gave me several reasonable options for this older but classic model unit, including replacing it with an updated version. Steve carefully examined, cleaned, and restored the gas log fireplace to full function. We chose to add an optional remote control for the starter switch, which Steve installed and charged for appropriately. He listened to and answered questions well. It was a pleasure to work with Steve, who really seems to enjoy this work. It was worth the wait."

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“Service was excellent! Small business with very knowledgeable staff who genuinely care about their trade and customer service. Punctual, informative and extremely accommodating. Would definitely recommend them to anyone!"